Overcoming Member Objections: Part 1
Membership Todd Letts Membership Todd Letts

Overcoming Member Objections: Part 1

In some parts of the world, governments have passed law making chamber membership mandatory. For the rest of us, articulating chamber value and matching the needs of prospective business members is a big part of leading a successful chamber. This posting is part one of two examining the most common objections and most appropriate responses to secure membership.

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Build Member Profiles in STAGeS
Membership, Marketing Todd Letts Membership, Marketing Todd Letts

Build Member Profiles in STAGeS

Chamber success has always been dependent on how well we know, and how well we serve our members. In this issue, the helpful STAGes framework is presented. The article also presents helpful questions to start conversations with members and prospects. By implementing the STAGes framework, chamber leaders develop a more fullsome assessment of a business person’s needs and preferences, which makes it easer to match chamber services.

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Member Retention: questions that show you care
Membership Todd Letts Membership Todd Letts

Member Retention: questions that show you care

Members stay when they feel that they are cared for. Chambers are places to celebrate wins, explore opportunities, share challenges - in short - a forum of like-minded people that care about one another. This article focusses on questions that help you discover what it will take to retain that member, year after year.

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